Our implementation is informed by WCAG 2.2 principles, while recognising that conformance can vary by browser, assistive technology and third-party content. We test common keyboard paths, responsive breakpoints, heading order, link clarity and form labels during routine updates. A technical limitation should not prevent us from offering the same information in another practical format. We welcome reports that help us identify a barrier.

For a useful report, include the page address, the task you were attempting, the device or browser used and the assistive technology involved if relevant. Do not include passwords or private health information. Reports can be sent to Jalan Merdeka 54, Kelurahan Gondangdia, Menteng, Central Jakarta 10350, Indonesia, or +62 813 6745 2891. We aim to acknowledge an accessibility report within 7 days and provide an update within 30 days.

When a barrier is confirmed, we assess its impact, identify an accessible workaround and schedule a code or content correction. A third-party document or linked service may have its own limitations outside our control, but we will consider providing the key information in the Xylran page or another readable format. We do not treat an automated scan as a substitute for user feedback.

This statement was reviewed on 12 October 2026. The site may change as browsers, assistive technologies and accessibility guidance develop. Revision history is maintained with the current review date, and material changes will be reflected in the statement rather than hidden in a technical note.

Our work is informed by WCAG 2.2 principles, while results can vary by browser, device and assistive technology. We review keyboard paths, heading order, link names, labels, focus visibility and responsive behaviour; automated checks do not replace user feedback. Reports should include the page, task, browser and assistive technology without passwords or private health details. Contact Jalan Merdeka 54, Kelurahan Gondangdia, Menteng, Central Jakarta 10350, Indonesia, or +62 813 6745 2891. We aim to acknowledge reports within 7 days and provide an update within 30 days. Confirmed barriers are assessed for impact, workaround and correction. This statement was reviewed on 12 October 2026, after reviews on 1 September 2026 and 15 June 2026.